很多次在这个博客上, 在采访和演讲中, I talk about the three “revelations” that have transformed my thinking of what it means to be a leader.
三者之中, the one that always generates the most response is when I talk about seeing another person as “someone’s precious child.” It resonates deeply because it’s a very relatable metaphor that makes you stop and think about how we should view and treat the person next to us.
Even those who have had a dysfunctional relationship with their parents understand – and most likely even crave – the sense of love and security of being treated as a precious child.
感觉自己很重要的感觉.
在一天结束的时候，这就是推荐全球十大博彩公司排行榜都渴望的. 物质是人类最基本的需求之一，除了食物和住所. 这就是为什么, 其核心是, Truly Human 领导 is about making sure those people you encounter in life know who they are and what they do matters. I have seen on my journey that there are incredible similarities between parenting and leadership. 两者都是一种深刻的责任和荣幸.
《推荐全球最大网赌正规平台欢迎您》专栏作家大卫·布鲁克斯最近出版了一本名为《 如何了解一个人:深刻地看到别人和被深刻地看到的艺术. I frequently read his column, so I watched a few interviews he gave around the book’s release. I was heartened to see so much alignment of his message with what we teach at Barry-Wehmiller and what we’re trying to share with the world.
这是 引用自大卫为介绍他的书所写的一篇专栏文章:
人们想要联系. 高于几乎任何其他需要, human beings long to have another person look into their faces with love and acceptance. The issue is that we lack practical knowledge about how to give one another the attention we crave. Some days it seems like we have intentionally built a society that gives people little guidance on how to perform the most important activities of life…
I often find myself interviewing people who tell me they feel unseen and disrespected: Black people feeling that the systemic inequities that afflict their daily experiences are not understood by whites, 生活在农村地区的人觉得他们被沿海精英忽视了, 不同政治派别的人们愤怒地面面相觑，无法理解对方, 感到被父母和其他人误解的抑郁年轻人, husbands and wives who realize that the person who should know them best actually has no clue about who they are.
大卫接着解释说，他花了四年时间写这本书, 因为他想让它更实用. 他想写一本书，是一本“教人们如何理解他人”的指南, 如何让他们感到被尊重, 重视和理解.”
这段旅程反映了推荐全球十大博彩公司排行榜在Barry-Wehmiller的经历. 这就是为什么推荐全球十大博彩公司排行榜创建了自己的内部巴里-韦赫米勒大学. We also felt like our society gives little guidance on basic skills that help others feel as if they matter. 学校和大学当然不会教.
大卫在他的专栏中说:
出于实用的原因，我想学习这些技能. If I’m going to work with someone, I don’t just want to see his superficial technical abilities. 我想更深入地了解他——知道他在危机中是否能保持冷静, 适应不确定性或对同事慷慨.
出于道德原因，我想学习这些技能. 如果我能给予别人积极的关注，我就能帮助他们开花结果. 如果我看到别人的潜力，他们也会看到自己的潜力. 真正的理解是推荐全球十大博彩公司排行榜可以给予他人的最慷慨的礼物之一.
最后，我想学习这些技能是为了国家的生存. 推荐全球十大博彩公司排行榜进化到和像推荐全球十大博彩公司排行榜一样的小团体生活在一起. 现在推荐全球十大博彩公司排行榜生活在一个非常多样化的社会中, 但推荐全球十大博彩公司排行榜的社交技能不足以应对目前存在的分歧. 推荐全球十大博彩公司排行榜生活在一个残酷的时代.
推荐全球十大博彩公司排行榜希望Barry-Wehmiller是建立在关爱原则之上的, 所以推荐全球十大博彩公司排行榜需要教授关怀的技能. We needed to train our leaders to get beyond traditional “management” that conditions us to view people as functions to get them to do what we want so we can be successful, 不是因为推荐全球十大博彩公司排行榜关心他们.
和, 就像我上面写的, thinking of the person next to us as someone’s precious child helps to change that dynamic. When we recognize their inherent dignity and humanity, they are not a function or a role. 他们是一个人, deserving of the same care I have for my own child and deserving to receive that care from others.
We also needed to teach our leaders to recognize and celebrate the people within their span of care. 在商业中，推荐全球十大博彩公司排行榜会很快让人们知道他们做错了什么. 我已经说过很多次了, we’re all familiar with this sentiment: “I got 10 things right and never heard a word and got one thing wrong and I got my ass chewed out.”
传统的管理教导推荐全球十大博彩公司排行榜寻找错误或例外, 寻找改进的机会. When challenged with a new way of thinking -- to focus on catching people doing things right -- most managers respond, “我为什么要感谢他们的工作? 这就是他们的工作.” But that perspective, again, reduces a person to a function, not someone’s precious child.
作为父母, we learn that you need to catch your children doing things right five times more than you suggest things they could do better or it is hard for them to hear ways to improve. Adults are the same and therefore the “art” of thoughtful recognition and celebration are critical leadership skills.
和, like David, we also realized that empathetic listening is the greatest of all human skills. 就像他在专栏里说的, “人们并不像他们认为的那样清楚, 推荐全球十大博彩公司排行榜并不像自己想象的那样善于倾听.”
I've written quite often about the transformative effect of our foundational “Listen Like a Leader” course on our team members. The most consistent feedback we get from our team members after they've taken the class is that it changed their lives. 我看到人们在分享这个课程如何挽救了他们的婚姻时哭泣. 我知道这是推荐全球十大博彩公司排行榜社会面临的许多问题的答案.
作为人类，倾听是推荐全球十大博彩公司排行榜能为彼此做的最重要的事情. 它向你正在倾听的人表明他们很重要. 这是对他们尊严的尊重. When done with the intent to not merely get the information you need but rather to meet the needs of the other person and hear how he or she is feeling, 倾听可以让推荐全球十大博彩公司排行榜相互联系，更好地理解对方.
It’s the key to all meaningful relationships as it shows that you respect and care for the person you’re hearing. 和 its key to helping the people David said he meets that feel unseen or disrespected feel like they matter.
“做一个大声的倾听者，”大卫写道. “When another person is talking, you want to be listening so actively you’re burning calories.”
在Barry-Wehmiller，推荐全球十大博彩公司排行榜通过影响他人生活的方式来衡量成功. All of the principles of Truly Human 领导 we try to model and teach within our company and our efforts to spread this message of mattering outside our company are part of our idea of success. 你几乎可以说，建设一个更美好的世界是推荐全球十大博彩公司排行榜的kpi之一!
推荐全球十大博彩公司排行榜想成为对抗“残酷时代”的力量，正如大卫所说. 推荐全球十大博彩公司排行榜相信真正有人性的领导可以弥合分歧，帮助人们感到被重视.
大卫·布鲁克斯，推荐全球十大博彩公司排行榜很高兴你能加入推荐全球十大博彩公司排行榜的旅程. If you’d ever like to compare notes or even take one of our “Listen Like a Leader” classes, 推荐全球十大博彩公司排行榜欢迎你的到来.
It’s going to take a lot of voices singing in harmony to change the tune of the world around us.